Search results for "digital conversation analysis"
showing 3 items of 3 documents
Teaching medical students online consultation: reframing the doctor-patient exchange
2017
After qualifying, doctors are expected to refine and develop professional knowledge and competences with a greater emphasis on the communication and consultation skills needed to create and maintain a good doctor-patient relationship. The ‘doctorability’, which is the act of legitimating the patient’s decision to seek medical care during the doctor-patient exchange, has been first studied by Heritage and Maynard (2006). However, the concept has been adapted to the new frames offered by the digital context and, as such, Stommel (2010) talks about the ‘forumability’, which refers to the users’ negotiations and legitimization within the group contributing to health fora. Using Digital Discours…
Conversational Gatekeeping : Social Interactional Practices of Post-Publication Gatekeeping on Newspapers’ Facebook Pages
2022
Digital platforms, such as social media networks, have become intertwined in the news ecosystem, leading news media to lose their role as the sole gatekeeper in the public space. This development has given an active voice to audiences and turned journalism more into conversations between journalists and their audiences. The starting observation for this article was that alongside journalists, platforms and audiences play a part in the gatekeeping process that takes place post-publication, and therefore we need to gain a better understanding of this triadic relationship. Furthermore, as conversations are one of the main functions of social media platforms, more understanding of the role of s…
“Congratulations, you’re on TV!”: Middle-space performances of live tweeters during the FIFA World Cup
2018
Social television has transformed the traditional role of the television viewers by providing ‘ordinary people’ access to the public stage. This article describes how public access to television affected the dialogues of Finnish tweeters on Twitter during the massive media event of the FIFA World Cup. Through the lens of digital conversation analysis, the study shows how the media publicity of tweets changed the direction of the interaction between tweeters and transformed their roles vis-à-vis the television show, making one of them into a ‘media flasher’ and the others viewers of his or her performance. The publicity was constructed as important through noticings, congratulations, and com…